Privacy Policy for Meta WhatsApp Service

Effective Date: 1 March 2025

1. Introduction
Welcome to PT. Moyo Cipto Arom. This Privacy Policy describes how we collect, use, and share your information when you use our services on WhatsApp, a platform owned by Meta Platforms, Inc. By using our WhatsApp service, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We collect the following types of information:

• Personal Information: Name, phone number, profile picture, and any information you provide in your messages.
• Usage Data: Interactions with our service, including messages sent and received, response times, and engagement analytics.
• Device Information: IP address, device type, operating system, and app version.

3. How We Use Your Information
We use your information to:

• Provide customer support and respond to inquiries.
• Improve our services and personalize user experience.
• Ensure security and prevent fraud.
• Comply with legal obligations.

4. How We Share Your Information
We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party vendors assisting with service operations.
• Meta Platforms, Inc.: As WhatsApp is owned by Meta, some data may be processed according to WhatsApp’s privacy policy.
• Legal Authorities: If required by law or to protect rights and security.

5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal data.
• Opt-out of certain data processing activities.
• Withdraw consent for data collection at any time.

7. Security Measures
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links and Services
Our WhatsApp service may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Moyo Cipto Arom

By using our WhatsApp service, you acknowledge that you have read and understood this Privacy Policy.